Privacy Policy

Privacy Policy

Privacy Policy of woodplaync.com/

This Application collects some Personal Data from its Users.

This document can be printed for reference by using the print command in the settings of any browser.

 

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

 

Mode and place of processing the Data

Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
    processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
  • In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Displaying content from external platforms and Tag Management.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Google Analytics (Google LLC)

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

Google Tag Manager (Google LLC)

This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data collected: Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

Google Fonts (Google LLC)

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

 

Additional information about Data collection and processing

Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

 

Definitions and Legal References

Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application
The means by which the Personal Data of the User is collected and processed.

Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies
Small sets of data stored in the User’s device.

Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Parent Approved

Amazing experience with Woodplay. The team is very helpful and assisted us to customize a playset that fit our space that was located on a slanted wooden area. Fully installed on a Saturday after only a short lead time. Our daughter loves the playset and no doubt will for many years to come!

Very helpful staff and a wonderful location so you can see all of the playsets in person and let your kids experience them firsthand. The buying experience was no pressure and we opted to have Woodplay also install our set. That was money well spent! The install was performed on time and without any issues. We highly recommend Woodplay for your family too!

We just got a Woodplay playground installed this summer. My kids absolutely love it! The quality is superb and the installation was smooth and easy. The employees were incredibly helpful throughout the entire process. Highly recommend this company!

Friendly, no-pressure sales staff. Great prices on quality equipment. We purchased the Springfree trampoline and our daughter has been loving it. The setup was included and went off without a hitch. Whenever we need a new playset, we will be coming back here!

Woodplay is such a fantastic place to purchase kids’ outdoor playsets and trampolines from! We bought their cedar playset when the kids were young, and it was so sturdy and safe. It really looked good in our backyard too. Now, I have two teenagers so we bought Woodplay’s trampoline because it’s the safest style on the market – just to get them out of the house. We have the basketball hoop accessory and it has taken a beating, but is still holding up excellently! Both of these were delivered and installed by Woodplay. I wanted them to install because they do it all the time, and I just wanted to make sure that it was put together correctly. These two products were well worth the money. We will probably purchase a Goalrilla Goal in the near future!

We purchased our playset from Woodplay almost 8 years ago. We have moved since then, and they moved our playset for us and we’ve had them come out and pressure wash and stain and tune up (look over and make sure all bolts are tight etc) a few times, and they have always done a great job. Recently, we had them come out for a deluxe tune up and they discovered a split in one of the frame legs. They said it would be covered under warranty and came out and replaced the part at just a small fee to cover the trip out. We have been very happy with our playset and the great customer service from Woodplay.

From ordering to install 5*s all the way. They were so accommodating with my schedule and the installer did a great job putting it exactly where we wanted it even though the spot was a bit challenging. They even came back the next afternoon to replace a defective part that was discovered on the install. Our kids love their new play set. Glad we chose Woodplay.

Woodplay talked me through the whole process of choosing and then purchasing our Goalrilla basketball goal. There are so many different models and options to choose from and they were so patient in explaining all the differences. They also had the best price – even compared to Amazon! But they still told me that they’d price-match if I found something cheaper online. The installation process was seamless. This is a great local business that I’m happy to support and I’ll be doing business with them for a long time.

Recently purchased a CV-60 Goalrilla basketball goal from Woodplay and could not be happier. The install went exactly as planned and there is zero vibration when shooting. Would recommend this model and Woodplay to anyone interested in a professional quality hoop. Look forward to enjoying this goal for many years!

We have purchased Woodplay sets for our daughter and granddaughter and have had excellent service every time. We still have our original Woodplay set that we purchased almost 25 year ago and our granddaughter plays on it when she visits our house. These sets are built very well to last over time. We love Woodplay!

We had a playset installed in May and couldn’t be happier. The installation process was a breeze and the playset is great. It is very well put together, the wood is high quality and it is beautiful. I love the way it looks in the yard! I absolutely recommend them!

Perfect place to get a springless trampoline for my daughter – very sweet and helpful sales people, no overselling. Prompt and reliable delivery and installation. My little girl loves her trampoline!

This is the most amazing swingset around! Woodplay has amazing customer service and staff too that are willing to help make your playset perfect! My kids absolutely love it, we can’t say enough great things about the company!

We have purchased three times from Woodplay on Lumley. Always such a great customer experience. Easy to test out equipment in showroom. Educated Staff. Timely installs. Couldn’t be happier with our newest purchase, a Springfree trampoline. We are enjoying it very much. Thank you. Recommend to people looking for a trampoline or playset.

A few years ago I would have thought our son would be “over” playing on his playset, but to our surprise (and delight) it’s still a popular hangout spot for him and his friends…at 11 years old! Thanks for helping us keep him a kid for a little bit longer!

As a business owner, I wanted to take a moment and thank you for the amazing job WoodPlay of NC has done for my family. So many times in business, customers only take the time to complain. The experience from the time we walked into you showroom till today has been a pleasure. Your installer was here this morning to install the swing set. I must comment, what a great member of your team. In both cases of the upgrade of the basketball goal, trampoline delivery and swing set today, he was very professional. The swing set turned out great. Thank you again for a job “well done”

We are loving our new playset and the installation guys were fantastic!

The installers are working away and have been wonderful to deal with. They are polite, knowledgeable and hard-working. The set looks great. Thank you so much!

Thanks again for everything, you guys are incredible to work with, the playset is great and we look forward to doing business again in the future.